Contact
A real person reads these. We aim to answer within two working days, and we would rather hear that something is wrong than have you work around it.
Using the platform
Trouble signing in, something not working, a figure that looks wrong, a course that is unclear, or anything you think we have got wrong. This is the address for everyone using the platform.
support@econcerf.comYour information and privacy
Ask what we hold about you, ask us to correct it, or ask us to delete your account. We answer within thirty days.
support@econcerf.comPartnerships and institutions
Banks, platforms, advisory firms and anyone exploring working with us. This address reaches the founder directly.
hello@econcerf.comOne thing we cannot do, however we are asked
We cannot tell you what to invest in, whether to buy or sell something, whether a particular fund or adviser is right for you, or what to do with a specific amount of money. That is investment advice, and we are not registered to give it. It is not a matter of caution or of how the question is phrased, and asking privately does not change the answer.
What we can do is explain how something works, show you where a figure came from, point you at the course that covers it, and help you work out what to ask someone who is registered to advise you. That is what the platform is for.
The fuller explanation is on the page about what this platform is and is not.